This
Financial Services Guide (FSG)
is designed to assist you in deciding whether to use the financial services offered by 365 INSURED PTY LTD (ABN [insert ABN], AFSL number [insert licence number]).
It contains information about who we are, the services we can provide, how we (and any associated persons) are remunerated, and the internal and external dispute resolution procedures and how you can access them.
365 INSURED PTY LTD is an independent insurance brokerage specialising in tailored insurance solutions for builders, property owners, and businesses.
Our principal office is located at: [Business Address].
Phone: 0451 535 515 | Email: michael@365insured.com.au | Website: www.365insured.com.au
Under our Australian Financial Services Licence (AFSL) we are authorised to provide general insurance brokerage services, including:
Advice and arrangement of business insurance, liability insurance, property insurance, professional indemnity, cyber insurance, transport/heavy vehicle cover and marine liability.
Assistance with claims management and policy servicing.
We do not provide personal financial advice regarding superannuation, investment or life risk products unless clearly stated in writing.
You may give us instructions by telephone, in writing (email or letter), or in person.
We will act on your behalf when arranging insurance, unless we notify you otherwise.
We will provide you with a copy of the policy documents once we place your cover.
We typically receive a commission from insurers with whom we place your policy — this is generally included in the premium you pay.
We may also charge brokerage fees, administration fees or other amounts — these will be disclosed in writing at the time of providing you with a quote or advice.
Where applicable, we will advise you of the amount of commission or fees either as a dollar figure or a percentage.
Because we may receive commission or fees from insurers, we are not independent, impartial or unbiased in relation to the provision of personal advice pursuant to Section 923A of the Corporations Act 2001.
We maintain procedures to manage potential conflicts of interest — if we become aware of a material conflict, we will disclose it to you in writing.
We handle your personal information in accordance with our Privacy Policy, a copy of which can be provided upon request or found on our website.
We will only use your information for the purposes of providing you services, handling claims and fulfilling legal/regulatory obligations.
If you have a complaint about our service, please contact us:
365 INSURED PTY LTD
Phone: 0451 535 515
Email: info@365insured.com.au
Address: [Business Address]
We will acknowledge your complaint within 5 business days, and endeavour to resolve it within 30 calendar days. If your complaint is not resolved to your satisfaction, you may refer it to the Australian Financial Complaints Authority (AFCA) (Freecall 1800 931 678, https://www.afca.org.au).
We maintain professional indemnity insurance that covers us for work done by our representatives and employees.
The cover satisfies the requirements of Section 912B of the Corporations Act 2001 for compensation arrangements.
This Financial Services Guide is effective from [insert date].
We may update this guide from time to time — you may request a free copy of the current FSG at any time.
365 INSURED PTY LTD
Phone: 0451 535 515
Email: michael@365insured.com.au | info@365insured.com.au
Website: www.365insured.com.au
0451 535 515
