Privacy Statement

365 INSURED PTY LTD (“we”, “our”, “us”) is committed to protecting your personal information and ensuring your privacy is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Statement explains how we collect, use, store, and protect your information when you interact with us, our website, and our services.


✅ What Information We Collect

We may collect personal and business information such as:

  • Name, address, and contact details

  • Date of birth and identification details

  • Business information and insurable risk details

  • Financial information required to arrange insurance

  • Claims history and supporting documents

  • Website usage data (cookies, analytics, browsing behaviour)

We only collect information that is needed to provide insurance services to you.


✅ How We Collect Your Information

We may collect information:

  • Directly from you via phone, email, website forms or meetings

  • Through insurance applications, proposal forms or claims documentation

  • From insurers, underwriting agencies and claims assessors

  • From publicly available sources where appropriate


✅ Why We Collect Your Information

We use your information to:

  • Provide general insurance advice and services

  • Obtain quotes and arrange insurance cover on your behalf

  • Administer and manage policies

  • Assist with claims and communication with insurers

  • Meet regulatory and compliance obligations

  • Improve website performance and user experience

We only use your information for the purpose for which it was provided — unless required by law.


🔐 How We Protect Your Information

We take reasonable steps to safeguard your personal information, including:

  • Secure digital systems and password protection

  • Restricted access only to authorised personnel

  • Regular data security reviews and compliance checks

We will not sell your personal information to any third party.


🔄 Sharing of Information

We may need to share relevant information with:

  • Insurers and underwriters

  • Claims assessors and service providers

  • Regulatory or government bodies where required by law

All third parties must also protect your information under confidentiality and privacy obligations.


🌎 Website Cookies & Tracking

Our website may use cookies and analytics to improve browsing experience and understand visitor usage.
You can manage or disable cookies via your browser settings.


✏ Your Rights

You may:

  • Request access to your personal information

  • Ask for corrections if information is inaccurate

  • Withdraw consent for certain types of communication

To make a request, please contact us — details below.


📩 Contact Us

If you have any questions about our privacy practices or wish to make a request:

365 INSURED PTY LTD
Phone: 0451 535 515
Email: info@365insured.com.au / michael@365insured.com.au
Website: www.365insured.com.au